Blitz Helicopters
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Blitz helicopters

Payment

Blitz Helicopters uses Paypal to process credit cards and /debit card Online Transactions. However, we could also accept cheque, wire transfer or postal order at your request. Cheque / Postal Order Please make payable Blitz Helicopters Limited and include your order reference number, address and contact details. We will ship your item once payment is received and cleared.

Shipping

Under normal circumstances your item will be dispatched within 24 - 48 hours. Blitz Helicopters use Royal mail & Parcelforce shipping method. All shipping rates are based on the total weight of the item including packaging. Special delivery All deliveries are charged at Royal Mail standard special delivery. When the item has being sent you will receive a confirmation email of your order status. All parcels sent via this service are insured up to £500 with Royal Mail. Parcelforce All orders over 2 kilo in weight are automatically sent via Parcelforce.

Returns

To return a faulty item to Blitz Helicopters, please send an email to sales@blitz-helicopters.com to indicate the item you are returning, the reason for your return and your order number. Once you receive a confirmation from us, simply return it back to us, include the invoice with your return, and wrap the package securely. Please include a description of why the product is been returned.

Return address:

Blitz Helicopters Ltd
C014 The Chocolate Factory
5 Clarendon Road
Wood Green London N22 6XJ
United Kingdom

Tel: 0208 442 1423

Refunds

For any transaction which are placed by mistake, or any order which we can't fulfill, we will process a full refund back to your chosen initial method of payment.

Exchanges

Unfortunately we cannot exchange products unless they are received faulty or the wrong item is received incorrectly.

Testing

We do test every single return, if a returned product is found not to be faulty by our independent test centre we will return the same product to you at your own cost. Problems and Questions If you have any problems with your order, please do not hesitate to contact us: here